Your Online Product Support Advantage

An electronic channel for quick and efficient access to Milton CAT resources, OnSite offers the busy contractor, equipment owner or fleet manager the benefit of 24/7 availability. OnSite is easy to use, reliable and convenient, and the best part – OnSite is as close as your computer. What can you do, OnSite? OnSite online tools include: PartStore, S-O-S (Scheduled Oil Sampling) online, Document Review, Equipment Manager, and SIS on the Web.

Milton CAT account customers can shop for parts at PartStore, 24/7. With a few clicks, you can quickly search, check availability and place your order and you’ll always be informed of available alternative parts. Multiple people within the same company can log in, and the service is provided free of charge.

You can manage your entire fleet online using Equipment Manager. This OnSite tool monitors your machines via CAT Product Link; it stores machine hours, location, and fault and event codes. Equipment Manager also stores all your equipment serial numbers, speeding up the parts ordering process and allowing you to easily update your own equipment records. Equipment Manager can also store worktool data.

S-O-S (Scheduled Oil Sampling) online is perfect for maintenance support. S-O-S gives you online access to fluid sample analysis that helps you monitor your equipment, and gives you easy-to-read reports and recommendations for identifying problems.

Keeping a searchable record of all invoices and documents online, and printing as needed, is a reality with Document Review, another OnSite tool.

SIS (Service Information System) allows you to get information on CAT machines and worktools.